Please fill in the Customer Reponse form on the FLOW website. Click here to be directed to the form.
FLOWPay +61 7 3046 4046
To pay an invoice please contact FLOWPay.
FLOWAssist +61 7 3046 4191
Use the FLOWAssist line to:
- report a road incident or hazard on the CLEM7;
- manage an existing FLOW account; or
- make a general enquiry.
Mail Locked Bag 2935, Brisbane Q 4001
The CLEM7 Community line is designed for customer enquiries about the construction, design and management of the CLEM7 tunnel. FLOW customers and toll payment enquiries, please use the phone numbers listed above for FLOWPay or FLOWAssist.
1800 741 741
Postal Address: PO Box 51, Royal Brisbane Hospital, 4029
For all media enquiries please visit the Queensland Motorways website.
You are free to contact us, register to receive updates and subscribe to our mailing services anonymously or pseudonymously. However, if your reason for contacting us relates to a particular account, payment, toll charge or vehicle, we may require personal identification details in order to be able to respond to you effectively, or in order to give you access to any personal information we may hold about you.
We will only use the information that you provide in the enquiry form to help you manage your account and to provide our services to you.We may occasionally disclose the information that you provide to third parties who assist us in providing our services to you.